How we care for our guests
Our Commitment and Assurance
The safety of our guests and staff is paramount and the Tryall Club Commitment and Assurance Policy comprises measures to ensure a safe and clean environment for all. Cleaning has been intensified in frequency covering all Club public spaces and facilities as well as the Villas. Club and Villa staff have undergone intensified training to the standards required by the Ministry of Health and Wellness.
The Club and Villa staff are well trained to handle a medical emergency. There is a well-honed procedure in place that is followed should such an occurrence arise. The Club has an on-site Nurse available from 8.00 am until 5.00 pm with an extension to 11.00 pm during the peak season. The Club also has an on-site ambulance service through EMed from 8.00 am until 5.00 pm. After hours there is a response time of less than 10 minutes. Contact details are available from the front desk or the villas’ head of houses.
On behalf of the entire Tryall Club family, we look forward to welcoming you soon. Stay safe and be well!